Microsoft 365 Support in Cleveland, Ohio
We set up, secure and look after Microsoft 365 for small businesses around Cleveland, so email, Teams and files just work and the right people have the right access.
What we do
Users and licenses in order
We add and remove users, assign the right licenses and set up shared mailboxes, so you pay only for what you use.
Accounts that are hard to break into
We turn on multi-factor sign-in, apply sign-in policies where your license allows them, and remove old partner and admin access you no longer need.
Email that reaches inboxes
We set up SPF, DKIM and DMARC for your domain, so your messages are trusted and spoofed mail is easier to stop.
Fast help when phishing gets through
If someone clicks a bad link or an account is taken over, we lock it down, clean up and check what else was touched.
Safer sharing in Teams and SharePoint
We review who can share what with people outside your company and set sensible defaults.
Managed laptops and phones
With Intune we enroll company devices, push settings and keep them consistent.
How it works
Review
We look at your Microsoft 365 tenant: users, licenses, sign-in settings, email records and sharing. You get a short written list of findings.
Fix and set up
We agree on priorities with you, then make the changes and document each one.
Look after it
We handle new hires, departures, license changes and questions as they come up.
What’s included
- Tenant review — users, licenses, admin roles and outside access
- Multi-factor sign-in — for every user, with help for your staff during set-up
- Email authentication — SPF, DKIM and DMARC records checked and fixed
- Phishing response — account lock-down, mailbox rule checks and clean-up
- Sharing settings — Teams and SharePoint external sharing reviewed
- Device management — Intune enrollment and basic policies where your license includes it
- Move off GoDaddy’s Microsoft 365 — keep your email address and your mail history
- Written notes — what we changed and why
Who it’s for
Small offices in Cleveland, Brunswick, Medina, Akron and nearby that run on Microsoft 365 but have no one in-house to manage it: accounting and law offices, property managers, insurance agencies, contractors and other local businesses.
It also fits businesses that bought Microsoft 365 through GoDaddy and now want direct control of their own tenant without losing any email.
Frequently asked questions
Can we move our Microsoft 365 away from GoDaddy without losing email?
Yes. We plan the move so your email address stays the same and your existing mail history comes with you. We schedule the switch for a quiet time and tell your staff what to expect.
Do we need a more expensive license for better security?
Not always. Multi-factor sign-in and email authentication work on every business plan. Some features, such as conditional sign-in policies and full Intune device management, need specific plans. We tell you what your current plan covers before suggesting any change.
What happens if someone clicks a phishing link?
Call us. We reset the password, sign the account out everywhere, check for forwarding rules or other changes an attacker may have left, and look at what was sent from the mailbox. Then we explain what happened and how to prevent it next time.
Can you help if we only need a one-time clean-up?
Yes. You can start with a one-time review and fixes. If you want ongoing help after that, we look after your tenant month to month.
Will our staff notice the changes?
A little. Multi-factor sign-in needs a few minutes from each person, so we send simple instructions beforehand and help anyone who gets stuck. Most other changes happen in the background without anyone noticing.
Related services
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